After a major life event, I decided to step away from my 10-year career in healthcare, naturally directing me to pursue UX Design where I could continue to advocate for people.
I was fortunate to serve patients directly, providing a space of safety during their healthcare journey. During my time serving patients, I gained deep feelings of empathy for people, while exchanging test results, and engaging in vulnerable conversations with patients and loved ones. While in healthcare, I concentrated on productivity, efficiency, Innovation, and time management. I was intrigued by how processes could be improved to serve our patients in a more efficient and timely manner, without losing the personal touch patients need and deserve. I intentionally practiced speaking in a confident, clear, and concise manner while speaking with patients and fellow hospital colleagues ensuring their safety, confidence, and trust in me.
Since becoming a UX Designer and Creative Consultant, I have been able to empower other creatives, makers, business owners, entrepreneurs, and dreamers. I translate my patient care focus and learnings towards understanding technology users and their pain points, intentionally designing holistic solutions that serve real human needs.